Refund Policy

  • Product(s) can only be exchanged from Kalaj Cosmetics online store within 14 days from the date of purchase.

  • Items purchased on sale/discount will not be Returned or Exchanged.

  • No Cash Refunds are allowed.

  • There is no return or replacement of items if the customer does not like the shade, color, texture, or fragrance of the product.

  • The product should not be used/opened, tags must be intact and the product should be good in condition.

  • The original invoice is required for exchange within 14 days of purchase for unused products in original packaging.

  • Contact our Customer Care by sending us Invoice and images of the defected product via WhatsApp at +92 (339) 0000 342